Fixo! was started by Levi & Arnold out of a shared, everyday frustration: the struggle to find a reliable fundi in Nairobi. Like many Kenyans, they were tired of the stress, the endless calls to friends for referrals, and the gamble of letting a stranger into their home. They knew there had to be a better way—a way to merge technology with trust to fix a fragmented and informal system. Fixo! was born not in a boardroom, but from the real-life need for a simple, safe, and dependable solution for home maintenance.
Levi
Arnold
To build Africa's most trusted and efficient handyman ecosystem, creating dignified, sustainable careers for skilled artisans while delivering peace of mind to every household.
To be the first number you call for any home or office repair, expanding our trusted network across Kenya and into Uganda, Tanzania, Nigeria, and South Africa.
Fixo is a simple, convenient digital platform that connects you with fully vetted professionals through WhatsApp. No more guesswork. We've done the hard work, so you can enjoy fast, reliable service, every time.
Your security is non-negotiable. Our rigorous vetting process is our promise to you.
We stand by the work of our fundis. Our rating system ensures high standards are always maintained.
From pricing to payments, you'll experience a clear and honest process every time.
We connect you with trusted, vetted handymen.
From socket repairs to complete wiring, our EPRA-compliant electricians handle it safely.
Leaking taps, blocked sinks, and shower issues resolved quickly and professionally.
Get a clean, professional finish for your home or office with a fresh coat of paint.
We fix broken furniture, install custom shelves, and handle all your carpentry needs.
Get your essential home appliances back up and running with our expert technicians.
Partnering with WTS Foundation for certified solar installations and maintenance.
Getting a Trusted Fundi is as Easy as 1-2-3
Tap "Request a Handyman" and describe your issue. You can even send photos or videos.
Our AI-powered system instantly connects you with the best-vetted fundi for the job based on skill, location, and availability.
Once the work is completed to your satisfaction, pay seamlessly via M-Pesa. No cash, no hassle, just peace of mind.
Your home is your sanctuary. Letting someone in to work on it requires absolute trust. We built our entire platform on that principle. Here's how we ensure your peace of mind:
Verifying a history of integrity.
We speak to at least three professional referees.
An extra layer of accountability.
We confirm their identity and technical qualifications.
All fundis complete a physical training session on professionalism and customer service.
We don't just vet character; we verify skills. Our technicians' qualifications align with national standards:
Our electricians adhere to the standards mandated by the Energy and Petroleum Regulatory Authority (EPRA) under The Energy (Electricity Supply and Installation Work) Regulations, 2022.
Our artisans meet the criteria set by the National Construction Authority, ensuring professionalism and adherence to industry best practices.
RPL Certified: We champion Kenya's Recognition of Prior Learning (RPL) initiative, onboarding artisans whose informal expertise has been translated into nationally recognized qualifications.
Fixo! is more than a marketplace; we are building a movement to professionalize Kenya's informal fundi sector. For too long, skilled artisans have faced unpredictable income and lacked professional recognition. We're changing that.
When you hire through Fixo!, you're not just fixing a problem in your home—you're supporting a sustainable, dignity-filled career for a skilled Kenyan professional.
A steady flow of jobs from a wide customer base.
A sense of pride and dignity in their craft.
Access to training in soft skills and new technologies.
Digital M-Pesa payments that build a financial history.
Frequently Asked Questions
Fixo! is a digital platform that connects customers with vetted, reliable handymen—such as plumbers, electricians, and carpenters—through a seamless experience on WhatsApp. We simplify the process of finding trustworthy professionals to handle your home or office repair and maintenance needs.
Fixo! covers a wide range of handyman services, including plumbing, electrical work, carpentry, and more. As we grow, we continuously add more specialized service providers to meet various home and office repair needs.
You simply send a request via WhatsApp, describing your issue and sharing any photos or videos if needed. Fixo! then connects you with a vetted handyman, who will come prepared with the right tools or spare parts. Payment is processed securely on our platform once the job is completed to your satisfaction.
No, you do not need an app. The Fixo! app is geared for the Fundis (handymen) to apply, manage, and complete jobs.
Click the “Request a Handyman” button on our website or directly message us on WhatsApp. Provide details (and optional photos or videos) of the task at hand, and we’ll match you with a qualified professional in your area.
Each handyman undergoes a thorough screening process, including verification of their skill sets, experience, and background checks where necessary. We also rely on an internal rating system that collects customer feedback to ensure consistent quality and reliability.
Once the job is completed, you confirm your satisfaction on the platform. Your payment is then securely processed through our system. This ensures a transparent experience, preventing any upfront charges or incomplete job payments.
Fixo! is designed with busy lifestyles in mind. You can coordinate access to your home or office, and the vetted handyman will complete the task as scheduled. The process remains transparent through WhatsApp updates, so you stay informed even when you’re away.
Our robust rating system encourages handymen to maintain high service standards. If an issue arises, our customer support team steps in to resolve concerns. This feedback loop helps us continuously improve and deliver top-notch services.
If the service doesn’t meet your expectations, please let us know immediately via WhatsApp or our customer support channels. We’ll work with the handyman to address any outstanding issues or arrange a suitable resolution as quickly as possible.
Fixo! is expanding to serve multiple locations. Check our website or message us on WhatsApp to confirm service availability in your region. If we’re not there yet, stay tuned—new areas are added regularly as we grow.
Whether you need a quick fix or a full renovation, our team is ready to assist
